The reality that consumers are spending more money on experiences somewhat than material possessions can be a big opportunity for hoteliers. Not only would they be helping their friends discover what makes the town tick, however will be in a position to earn extra income through a service that can give guests a deeper sense of connection. Hotels that undertake this transition will strengthen the emotional connection between their guests Hotels News and their model, differentiate themselves from their competitors, and improve the worth perception of their product providing. We often see smaller hotel brands capitalise faster as they have an inclination to have a more nimble approach. Mandarinoriental.com/en/bangkok/chao-phraya- over 150 years, this legendary hotel has been Bangkok’s hub for discerning luxurious travellers and Hollywood A-listers, from Grace Kelly to Elizabeth Taylor and Stanley Tucci.
- Serena Lim, chief growth officer, Ascott International Management India speaks about her company’s unique offerings